Frequently Asked Questions (FAQ)

Questions about Holistic Haven
Questions about the Quantum (QXCI) machine
Questions about Nancy Sacks
Questions about remedies
Questions about homeopathy


Holistic Haven

Where is Holistic Haven located?

Our address is:

Holistic Haven
31139 Via Colinas #205
Westlake Village, CA 91362

Need directions? Click here.

How long have you been in business?

We are currently celebrating our 20th year of service!

How do I make an appointment?

The fastest way to make an appointment is to give us a call at 818-865-1900. You can also fill out an appointment form here.

What are your business hours?

California time: M–W–F 9:30am – 6:00pm and T–Th 11:30am – 7:30pm

The Quantum (QXCI) Machine

What Is The Quantum Machine?

In 1997, I was introduced to a healing device known as the QXCI or Quantum Xrroid Consciousness Interface. I was so impressed by the capabilities of this device that I incorporated it into my clinical practice. The QXCI uses highly specialized software programming to apply the combined benefits of quantum physics, homeopathy and bio–energetic medicine.

How long does a session last?

The first session will last about one hour and a half. Follow-up visits are one hour. The main test which measures your response to thousands of frequencies takes only about 4 or 5 minutes. This scan is comparing you against “normal” frequencies of vitamin levels, food substances, minerals, amino acids, hormone levels, neurotransmitters, enzymes, toxins, bacteria, viruses, fungal infections, meridians, emotions, internal organs, dis-ease patterns, and more. Once the imbalances and stressors are seen, the remaining time is spent on various carefully chosen treatments which are designed to correct the imbalances.

Will I feel anything?

Other than being connected to a headband and light ankle and wrist straps which contain the magnetic sensors, there is usually no physical sensation. Some clients feel a pleasant shifting of energy within their body. Most people report a feeling of well being while being energetically treated. You may feel a little tired after the first session since so much energy has been moved around, but some people report feeling better than they have felt in years. It is highly recommended that you drink an extra 16 ounces of water on the day of your appointment.

How long will improvements last?

Each person responds differently to the treatments so the results will vary. However, because the QXCI gives so much information during the session, you will usually be sent home with remedies and lifestyle recommendations designed to enhance your healing process. Most commonly, follow-up visits are made anywhere from two to four weeks depending on your needs. The treatments are designed to stimulate your body to correct itself, so at some point you will have reached your desired level of health and can use the QXCI for maintenance or as needed.

What if I live too far to get a treatment on the QXCI?

Well, in the world of quantum physics, we are all connected. There is actually a function of the QXCI that can do what is known as “Distance Healing”. Please see the distance healing page for a detailed explanation. Many of our clients have found long distance healing to be not only helpful and amazingly accurate, but also very profound.

Is it safe for children?

The answer is YES. There are so many ways it can help children and teenagers as well. The beautiful thing about the QXCI, is that it taps into the healthy frequencies of people of all ages, and is able to energetically correct imbalances. Children respond beautifully to this type of natural therapy.

Can the QXCI give me a diagnosis?

No. The QXCI picks up tendencies rather than diseases. The information provided is different from standard blood tests and x-rays, because it tells us about the energetic state of the body at the time of treatment. In fact, the treatments with the QXCI are not designed to replace your current medications or treatments being provided by your primary care doctor. It is a powerful tool in preventative medicine and can work to compliment and enhance other therapies beautifully. The goal with a powerful healing tool like the QXCI is to become educated, aware and empowered in regard to your own body and your state of health and well being.

What types of problems will QXCI treatments help?

Both acute and chronic issues can be helped, for men, women, children and teens in all stages and levels of health. Please refer to the healing specialties page for details as the list is too long to address here. Also keep in mind that acute problems can be addressed very quickly as your energy field will be flowing properly after a treatment, which frees up your body to heal itself. Chronic issues usually take some time depending on the specific concern, which may require a series of sessions on the QXCI, plus other recommended support such as homeopathy, supplements, nutrition or lifestyle changes.


Nancy Sacks, D.H.M.

What does “D.H.M.” mean?

Doctorate in Homeopathic Medicine.

How long has Nancy been practicing?

Since 1990.

Dr. Nancy´s Training and certifications:

I received my Doctorate from the Hahnemann College of Homeopathy and trained as a classical homeopath. Further studies with Dr. Lynne Walker, a licensed pharmacist, acupuncturist, homeopath and author, allowed me to gain extensive knowledge in the use of herbs, supplements, nutrition and oriental medical philosophy. My love of knowledge motivated me to research many different healing methods which I could use to promote balance, harmony and well being. I received certification in Touch for Health which uses applied–kinesiologyand pursued certification as a Life Coach to help my clients reach their goals. Good fortune led me to study with a Shaman for a few years where I learned to incorporate ancient healing techniques and intuition into my practice.

Where did Nancy receive her education in homeopathic medicine?

Nancy Sacks received her doctorate from the Hahneman College of Homeopathy and trained as a classical homeopath. Learn more about Nancy Sacks´ background…

Can I talk to Nancy´s other clients about their experience?

All clients and client information is strictly confidential. However, you can read our clients´ voluntary testimonials here.

Do I have to make a special appointment to see Nancy Sacks?

Nancy personally sees all her clients. She is also available for phone consultations if visiting the office is inconvenient.


What do you mean by “remedies”?

Remedies refers to a wide range of natural products including nutritional supplements, herbs, homeopathic remedies, flower essences and also plant based bio–identical hormones.

What is the difference between homeopathic remedies, supplements and herbs?

Nutritional supplements are designed to provide us with necessary vitamins and minerals, and are digested in the body like a food. Herbs are made from the tinctures of plants and are also digested like a food. Homeopathic remedies are highly diluted natural substances that are designed to be taken sublingual (under the tongue) and are not digested, rather they are absorbed immediately.

Can I purchase my recommended remedies online from Holistic Haven?

Yes! If you find that you need to purchase recommended remedies between appointments, you can purchase them from our website at Holistic Haven Pharmacy.


What is “homeopathy?”

Homeopathy is a specific modality of holistic medicine based on “The Law of Similars” also known as “Like cures Like”. Homeopathic remedies are prepared from natural substances and are highly diluted which is said to bring out the energetic healing properties of each of these natural substances.

Is homeopathy safe for children?

YES!!! Of all ages, from infants to teens and beyond. They are also safe during pregnancy.

What kinds of illnesses can be treated with homeopathy?

Homeopathy can address the symptoms of most acute problems: from pain or bruising to colds and flu to digestive complaints and beyond. It can also be extremely helpful with many chronic issues, especially with the help of a trained Homeopathic practitioner.

Where can I learn more about homeopathy and homeopathic medicine?

To find out more about Homeopathy, you can refer to the About Homeopathy page on this website.

Can homeopathic remedies conflict with pharmaceutical medications?

No, they are safe to use with your medications, but everything is taken into consideration when recommending remedies. There are times when herbs are contraindicated, but never homeopathic remedies, which are “energy medicines” that have been diluted.


Will my health insurance cover my treatment?

Most health insurance companies do not cover my services at this point in time, however a “Flexible Spending Account” can be used for both consultations and supplements.